Family tree plaque

Production time is between 1-3 days. this includes us designing your items, time in production and packaging your items ready to be shipped out for delivery. Most of the time your items will be turned over sooner than excepted. Please select express shipping via checkout if you need your items posted urgently. Please note that selecting express shipping, does not cut down the processing time, this option only guarantees your item will arrive to you within 1-3 business days once posted.

When we are creating a design from scratch or personalising a design we will be sure to send you a proof before we make it to confirm you are happy with the product, the quicker we get the approval from you, the quicker we will get it made and sent.

Please note: We do not send proofs for our listed items these are only sent for custom or personalised orders. When personalising your order please double check all spelling as we will copy the text exactly to what we see.

We do not accept returns on custom-made items. If you receive your item and it has broken in the post, please send a message straight away so we can get it replaced for you as soon as possible. Thank you for supporting our small business and we look forward to creating your special piece. ♥